Terms & Conditions
Last updated:
Welcome to Tagoye. These terms explain what to expect when you buy our tags or cards and use our website or app. By placing an order or using Tagoye, you agree to these terms.
Using Tagoye
Our QR tags and cards help people reach you without publicly displaying your personal phone number. Available features depend on your product and may change as we improve the platform.
Your account
Please give us accurate information and only register vehicles, phone numbers, or documents you own or have permission to use. Keep your login details and OTPs private. If you notice activity you do not recognize, contact us.
Free website and app access
Website and app access linked to your purchased and activated Tagoye product is lifetime free. There is no recurring subscription fee for normal account access.
This describes the cost of access, not a guarantee of uninterrupted service. Individual features may change because of technical, security, legal, or third-party service requirements.
One-year free replacement
We offer 1-year free replacement for eligible physical and printed tags or cards, starting from the purchase date. This covers manufacturing, printing, or material defects during normal use.
Loss, theft, misuse, accidental or intentional damage, incorrect installation, and normal wear are not covered. To request a replacement, contact us with your order details and a photo of the issue. This policy applies to physical products only.
Orders, delivery, and refunds
Prices are shown in PKR unless stated otherwise. Payment options are listed at checkout. Please check your contact details and delivery address before ordering. We may cancel orders affected by stock shortages, incorrect pricing, delivery limitations, or suspected fraud.
For delivery details, read our Shipping Policy. For returns and refunds, read our Refund Policy.
Privacy
To understand how we collect, use, and protect your information, please read our Privacy Policy.
Responsible use
Please use Tagoye lawfully and respectfully. Do not use it for harassment, spam, fraud, impersonation, or unauthorized access. We may restrict or suspend accounts that misuse the service.
Service availability and emergencies
Maintenance, internet or telecom problems, and third-party outages can sometimes interrupt the service. Tagoye helps people contact you; it is not an emergency response service. For urgent assistance, contact the relevant police, ambulance, fire, or rescue service.
Our content and responsibility
You are welcome to use your Tagoye product as intended. Our branding, software, designs, and content belong to us or our licensors and cannot be copied or commercially used without permission.
To the extent allowed by law, we are not responsible for losses caused by misuse, incorrect user information, other users' actions, or events outside our reasonable control. These terms do not remove any consumer rights that apply by law.
Updates and applicable law
We may update these terms as our products or requirements change. The latest version will appear here with a revised date. These terms are governed by the applicable laws of Pakistan.
Questions?
If you need help with these terms, your account, or an order, visit our Contact page or email support@tagoye.com.